1. About this policy

This policy explains how Langley Alloys uses cookies and similar technologies on this website, what they do, and how you can control them. It sits alongside our Privacy Policy, which explains how we handle personal data more broadly.

2. What cookies are

Cookies are small text files a website stores on your device. They let the site remember your actions and preferences, and help us understand how the site is used. Some sites also use similar technologies such as local storage, which works in the same way but is not sent back to the server. Where we say "cookies" below, we mean both.

3. How we use them, and your consent

We group cookies into two kinds:

  • Essential cookies keep the site working and remember the choices you make here, such as your cookie preference and your accessibility settings. These are always on, because the site cannot work properly without them. They do not track you.
  • Analytics cookies help us see how visitors use the site so we can improve it. These stay off until you accept them. When you first visit, a banner asks you to accept or reject analytics cookies, and nothing non-essential is set until you choose. This follows UK privacy law (PECR and UK GDPR), which requires your consent before analytics cookies are used.

You can change your mind at any time. Select Cookie settings in the footer of any page to reopen the banner and accept or reject analytics cookies. You can also delete or block cookies through your browser settings (see section 6).

4. The cookies we use

Essential cookies and storage:

NameProviderPurposeRetention
langley_consentLangley AlloysRemembers whether you accepted or rejected analytics cookies, so we do not ask again.1 year
langley_a11y_prefs_v1Langley AlloysRemembers your accessibility settings (text size, contrast, reduced motion and reading aids).1 year
Enquiry list (local storage)Langley AlloysRemembers the products you add to your enquiry list as you browse, so they are ready when you request a quote. Held on your device only.Until you clear it

Analytics cookies (set only after you accept):

NameProviderPurposeRetention
_ga, _ga_<id>Google AnalyticsMeasures how visitors use the site (pages viewed, how you arrived) in aggregate, so we can improve it.Up to 2 years
hubspotutk, __hstc, __hssc, __hssrcHubSpotRecognises your device across visits and links an enquiry or newsletter sign-up to the pages you viewed, so our team has useful context.Session to about 6 months
_clck, _clskMicrosoft ClarityHeatmaps and session recordings to understand how visitors use the site (loaded only after you accept analytics cookies)1 day to 1 year

Google Analytics is provided by Google and our CRM by HubSpot, Inc.; both act as our processors. See our Privacy Policy for how the resulting data is handled and for international transfers.

5. We do not use advertising cookies

We do not use cookies to build advertising profiles or to serve targeted ads, and we do not sell the data our cookies collect.

6. Managing cookies in your browser

Most browsers let you see the cookies stored, delete them, and block cookies from some or all sites. Blocking essential cookies may stop parts of the site working. Guidance for each browser is on its own help site, and the Information Commissioner's Office publishes general guidance at ico.org.uk.

7. Changes to this policy

We may update this policy as the cookies we use change. The current version is always published here with its "last updated" date.

8. Contact

Questions about this policy? Contact us, or see our Privacy Policy.